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Help centre

Quick answers about QR TheCode², plus links to in-depth articles. For account-specific issues, use contact or review our documentation.

Popular resources

Getting started

Do I need an account to create a QR code?

You can create free static QR codes without an account (limits apply). An account unlocks saving, history, dynamic QR codes, and analytics.

What is the difference between static and dynamic QR codes?

Static codes embed the data directly and never change. Dynamic codes use a short link you can update later and are compatible with scan tracking.

Which format should I download for print?

PNG works well for digital and small print. SVG is ideal for large-format or professional print workflows when available on your plan.

Scanning & reliability

My QR code does not scan — what should I check?

Verify contrast (dark on light), quiet zone margin around the code, physical size for the scanning distance, and glare from lamination or glass.

Does every phone need an app?

Modern iOS and Android camera apps read QR codes without a separate scanner app in most cases.

Guides & documentation

Where are the long-form guides?

Our blog covers WhatsApp QR codes, marketing strategies, analytics, static vs dynamic trade-offs, printing reliability, and privacy considerations for teams.

Still stuck?

Send us details (URL, QR type, screenshot). We typically respond within two business days.

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